Operating collection
Cross Border Operations Field Notes
Practical field notes, operating frameworks, and lessons from industrial export outbound.
Alibaba’s Chargeback Cover Stops at $2,000 a Quarter
A buyer can pay you $12,000 on a card. If they charge it back, Alibaba covers $2,000 a quarter. Everything between those two numbers is yours.
cross-border-operationsexport-salesalibabatrade-assuranceAlibaba’s 2% Seller Fee Is a Tax on Being Small
The fee is capped, so the effective rate collapses as orders grow. Small sellers pay six times what big ones pay for the same service, by design.
cross-border-operationsexport-salesalibabatrade-assuranceThe Cheap DDP Quote Puts the Penalty on Your Name
DDP quotes for the same shipment differ by half. Only one line item can move that far, and the exporter is the one holding the consequences.
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